Thursday, May 22, 2008

Day 36

1. Apostrophes
2. Capitalization
3. Interviews
Right Person
List of questions
Rapport
Setting
Connections

Questions
Start with Open-Ended
Use verbal cues
Ask brief questions
Save toughest for the end
Close with Open-Ended

Listening
Don't jump in to gap
Listen for surprises

Follow-Up?

Your turn...
My turn...